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Tailored solutions for event organisers
Select your event

We will help you organise great experience for…

  • The organisers – we transform challenges into objectives and provide effective solutions
  • The visitors – we organise best experience services
  • we ensure safe and comfortable visitor flows at the venue
  • we plan command and communications structure
  • we organise transport, arrival and departure services
  • we develop command and control system for precise delivery of the operating plan
  • we organise services for various visitor groups
  • we develop accreditation system to ensure efficient access control
  • we set up project management office
  • we implement delivery management system
  • we ensure safe and comfortable visitor flows at the venue
  • we ensure safety
  • we organise comfortable ingress and egress
  • we plan and provide all categories visitor services
  • we set up management system to coordinate all processes
  • we develop and implement appealing promotional concept
  • we make competitions memorable by exciting entertainment
  • we identify safe route structure and confirm the plan with the local authorities
  • we place the services for participants in easy accessible locations
  • we develop communications system to guarantee full control of the running track
  • we set up comfortable ingress and effective egress from the venue
  • we develop, sign-off and deliver security plans
Solutions
We provide best expert support on all stages of event delivery
Solutions
for effective event planning and delivery
PROJECT MANAGEMENT OFFICE
Result-driven project management system
73
months of project management
Structured approach from initiation phase to implementation
  • Formalise the final goal and the objectives at each stage
  • Develop project road map and risk register
  • Identify and implement efficient project management software
  • Train the team
  • Oversee the project delivery
  • Organise and lead in cross-functional integration
  • Manage changes in the project plan to minimise negative impact
  • Provide regular progress reporting and the final report
  • Capture lessons learnt and set up knowledge management
Result:
The event is delivered according to the plan that adapts to changing conditions
SPECTATOR SERVICES
Development of the spectator's comfortable stay concept
134
service points
High quality service defines the high quality event
  • Develop services concept
  • Develop, implement and audit services for spectators with special needs
  • Organise spectator entertainment
  • Deliver spectator services (lost&found, smoking areas, bicycle parkings, stroller and wheelchair storage, prayer rooms)
Result:
Spectators get outstanding experience through high quality services
OPERATIONAL READINESS
Team training and infrastructure testing
193
exercises, trainings and rehearsals
Verification of processes in conditions close to real
  • Analyse C4i structure, existing policies and potential operational risks
  • Checking the feasibility of a planned response procedures
  • Deliver walkthroughs, tabletops, simulations and test events
  • Develop training program and script
  • Analyse the outcomes, provide readiness status report and recommendations for development of the structure and operational procedures
Result:
The event team is self-confident and knows how to respond to challenges
INFORMATIONAL PROMOTION
Creating an attractive image of the event to increase attendance
57 %
ticket sales increase
24 times more
users on website during the promotion period
Increase ticket sales and event value
  • Analyse the event and the communication environment
  • Create the image and corporate identity of the event
  • Develop a plan and design concept for promotion
  • Develop and promote websites and applications
  • Place ads in the media, indoor and outdoor
  • Carry out promotional and cross-promotional events
  • Attract sponsors, partners and bloggers
Result:
Popular event
MANAGEMENT SYSTEM
Creating a coordination center and unified communications system
59
venues
6201
resolved incident
1503
users
Effective management and prompt transmission of information
  • Develop management structure and communication matrix
  • Set up comprehensive daily run sheet (DRS)
  • Develop contact list and call sign system
  • Train staff in effective operational communication
  • Implement and coordinate the Emergency Management System
  • Set up communications for quick emergency respons
Result:
Effective operations management at the event
CROWD MANAGEMENT
Organization of controlled and safe movement of spectators at the event
10 726 613
visitors
The best way for the spectator to enjoy the event
  • Analyse the features of the event venue
  • Plan routes and means for their implementation
  • Organise staff training and infrastructure preparing
  • Manage on the day - monitor the implementation of the plan, solve problems
  • Develop event crowd management plan
  • Organise specialised routes for client groups (including the Athletes Parade)
Result:
Impeccable spectator flows control
SECURITY SERVICES
Organization of a reliable security system at the event
2070
stewards
2328
law enforcement officers
Creating calm, keeping order
  • Develop the event safety plan and have it approved by all stakeholders
  • Develop security risk matrix and resolution procedures
  • Develop relationships and interaction principles with the enforcement agencies
  • Organise staff training and infrastructure preparing
  • Coordinate security services at event-time
Result:
A safe environment maintaining the comfort of spectators and organisers
TRANSPORT SERVICES
Organisation of the transport system at the event
75
vehicles for client groups
Over 1000
public transport units
Over 12 000
parking spaces
Orderly and controlled traffic flow movement
  • Plan the transport system
  • Develop transport navigation and informational signage
  • Develop accreditation and vehicle pass system
  • Manage parking areas
  • Control traffic flows during the event
  • Provide specialised transport services
  • Provide services “Arrivals and Departures” and “Transport Dispatch”
Result:
All event stakeholders receive well-coordinated high quality transport service
ACCREDITATION
Access rights and accreditation system
25
client groups
2328
issued accreditations
Accreditation - the main document of the event participant
  • Develop event area zoning
  • Develop the accreditation concept
  • Organise data collection system
  • Set up the accreditation centre
  • Produce accreditation badges
  • Accreditation issue resolution
  • Collect venue attendance statistics
Result:
Each client group gets easy access to their services
EVENT FACILITY SERVICES
Organisation of centralised services
Related services for organising an event
CLEANING
  • Prepare technical requirements
  • Manage at the event and control the quality of work
TRANSPORT LOGISTICS
  • Form the main delivery schedule
  • Organise the work of helpers - loaders
  • Organise import-export of goods
ACCOMMODATION OF CLIENT GROUPS
  • Develop accommodation concept
  • Calculate the capacity and bandwidth of services
  • Сontrol the level of service
Result:
Clear organisation of invisible processes
Expertise
Mission
Best international experience to deliver outstanding events
Approach
EXPERIENCE

12 years of event operations management experience

INTEGRATION

We become part of the organiser's team to reach common success

FLEXIBILITY

We find cost-effective solutions and maintain high level of service

Team
Honours
Order of Friendship
Medals and Letters of appreciation from the President of the Russian Federation and the Chairman of the Russian Federation Government
Letters of appreciation from the heads of Organising Committees of major international events
BISPO AWARDS 2019
Medal of the Order of Merit for the Motherland
Letters of appreciation and Merit Diploma from the Minister of Sport and the Ministry of Internal Affairs of the Russian Federation
Letters of appreciation from the regional governments of the Russian Federation and Austria
Contacts

6/5 Barklaya str., office 4, Moscow, Russian Federation, 121087

office@eventwheel.ru

KONSTANTIN BORTNICHEK,
Executive partner
If I didn’t take your call, please send us an e-mail with your contact details and we’ll call you back.